Messenger Sweats

FOR THE BEST FIT 

1. Grab your favorite hoodie or T-Shirt. 
2. Lay it flat on a hard surface.
3. Measure your hoodie or T-Shirt according to the size guide.
4. Using a tape measure, measure the chest, length, and sleeves.
5. Compare your measurements to the D$ Size Guide to determine the best size for you.  

Measurement Tips: 

• Start from armpit to armpit for accurate chest measurements.
• Start from the shoulder to the bottom of the garment for accurate length measurements. 

D$ TEE	CHEST	LENGTH
SMALL	21 1/2	28
MEDIUM	23	29
LARGE	24	30
X-LARGE	25	31
XX-LARGE	26 1/2	32

D$ HOODIE	CHEST	LENGTH
SMALL	23	26
MEDIUM	23 1/2	26 1/2
LARGE	24 1/2	27
X-LARGE	26	27 1/2
XX-LARGE	26 1/2	28

Thank you for shopping at https://www.dopesoul.co

If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy.

The following terms are applicable for any products that you purchased with us.

INTERPRETATION AND DEFINITIONS

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Exchange Policy:

Business Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Dope Soul Located at 10960 Wilshire Blvd Fl 5, Los Angeles CA 90024-3708, California, US.

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to My Site, accessible from https://www.dopesoul.co

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

GENERAL RETURN POLICY

We want you to be happy with your purchase. If you are not completely satisfied, you can return the product to us and we will either repair/replace it, or credit your account. You are eligible for a REFUND, CREDIT, or EXCHANGE which are subject to the below terms:

If the product you have received which turns out to be defective (save for direct warranty products which are discussed below), please notify us as soon as reasonably possible after you become aware of the defect.

Products that are bought from the Physical Stores can’t be returned. 

You are always required to ship back the items, at your own cost by following the shipping instruction:

Visit our 'Contact' page and send a message with the subject line "Order Return" or "Order Exchange" Please enter your Order ID, Tracking # and Billing Zip Code, and best email to get in touch with you. Our team will follow up with further instructions in an email to ensure the best possible experience.

REFUND POLICY

In order to be eligible for a refund, you have to return the goods within 14 days of your purchase. If the product is damaged in any way, or you have initiated the return after 14 days have passed, you will not be eligible for a refund.

• Product wasn't used or damaged
• Product must include original tags
• Product must have the receipt or proof of purchase

After we receive your product, our team of professionals will inspect it and process your refund. The money will be refunded to the Original Payment Method you’ve used during the purchase.

CREDIT POLICY

You are given 14 days to ask for the credit from the date of purchase. Customers are entitled to ask for STORE-CREDIT in exchange to the product

In order for the product to be eligible for Credit make sure that these following conditions are met:

• Product must be returned in its original packaging
• Product wasn't used or damaged
• Product must include original tags (if applicable)
• Product must have the receipt or proof of purchase

Product that are on sale or discounted is eligible for Credit

We offer 100% return to refund that are processed through Credit and are valid within 30 days from the date it was credited to the customer. Unfortunately, Credits can't be used to pay for shipping fees.

EXCHANGE POLICY

Product can be exchanged for a different size or color variation, provided that such variation is available. Customers are allowed to exchange for item within 14 days. Exchanges exceeding 14 days will not be processed.

In order to be eligible for exchanges make sure that these following conditions are met:

• Product must be returned in its original packaging
• Product wasn't used or damaged
• Product must include original tags (if applicable)
• Product must have the receipt or proof of purchase

You are required to ship back the product for the item to be inspected and replaced.

Your exchanged product will be processed Once items are received and conditions confirmed.

You are given the rights to exchange the item, One time. Provided that all conditions in Exchange Policy are met.

In order to process a successful exchange, our team will verify the products with the Order ID mentioned in the original request. If the items sent back do not match the items in the order record - we will be unable to process any exchange, refund, or request for store credit. .

HOW TO INITIATE A RETURN

If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:

Contact Form URL: https://dopesoul.co/pages/contact

You will be updated for their Return Status through their EMAIL, provided that contact information is recorded to us.